This act recognizes and declares the rights and freedoms of Albertans and states that the law needs to operate in a way that protects them.
 

ALBERTA BILL OF RIGHTS
Chapter A-14 
Preamble 

WHEREAS the free and democratic society existing in Alberta is founded on principles that acknowledge the supremacy of God and on principles, fostered by tradition, that honour and respect human rights and fundamental freedoms and the dignity and worth of the human person; 

WHEREAS the Parliament of Canada, being desirous of enshrining certain principles and the human rights and fundamental freedoms derived from them, enacted the Canadian Bill of Rights in order to ensure the protection of those rights and freedoms in Canada in matters coming within its legislative authority; and 

WHEREAS the Legislature of Alberta, affirming those principles and recognizing the need to ensure the protection of those rights and freedoms in Alberta in matters coming within its legislative authority, desires to enact an Alberta Bill of Rights; 

THEREFORE HER MAJESTY, by and with the advice and consent of the Legislative Assembly of Alberta, enacts as follows: 

Recognition and declaration of rights and freedoms

1) It is hereby recognized and declared that in Alberta there exist without discrimination by reason of race, national origin, colour, religion, sexual orientation, sex, gender identity or gender expression, the following human rights and fundamental freedoms, namely: 
(a)  the right of the individual to liberty, security of the person and enjoyment of property and the right not to be deprived thereof except by due process of law;
(b)  the right of the individual to equality before the law and the protection of the law; 
(c)  freedom of religion; 

RSA 2000 Section 2 Chapter A-14  ALBERTA BILL OF RIGHTS 

2)
(d)  freedom of speech; 
(e)  freedom of assembly and association; 
(f)  freedom of the press; 
(g)  the right of parents to make informed decisions respecting  the education of their children. 
RSA 2000 cA-14 s1;2015 c1 s1

Construction of law 
2) Every law of Alberta shall, unless it is expressly declared by an Act of the Legislature that it operates notwithstanding the Alberta Bill of Rights, be so construed and applied as not to abrogate, abridge or infringe or to authorize the abrogation, abridgment or infringement of any of the rights or freedoms herein recognized and 
declared. 
RSA 1980 cA-16 s2

Saving 
3)
(1) Nothing in this Act shall be construed to abrogate or abridge any human right or fundamental freedom not enumerated herein that may have existed in Alberta at the commencement of this Act.
(2) In this Act, 'law of Alberta' means an Act of the Legislature of Alberta enacted before or after the commencement of this Act, any order, rule or regulation made thereunder, and any law in force in Alberta at the commencement of this Act that is subject to be repealed, abolished or altered by the Legislature of Alberta. 
(3) The provisions of this Act shall be construed as extending only to matters coming within the legislative authority of the Legislature of Alberta. 
RSA 1980 cA-16 s3 

Notice to Minister of Justice and Solicitor General 
4)
(1) If in any action or other proceeding a question arises as to whether any law of Alberta abrogates, abridges or infringes, or authorizes the abrogation, abridgment or infringement, of any of the rights and freedoms herein recognized and declared, no adjudication on that question is valid unless notice has been given to the Minister of Justice and Solicitor General. 
(2) When the Minister of Justice and Solicitor General has notice under subsection 
     (1), the Minister may, in person or by counsel, appear and participate in that action or proceeding on such terms and conditions as the court, person or body conducting the proceeding may consider just. 
RSA 2000 cA-14 s4;2013 c10 s34
 

https://open.alberta.ca/publications/a14

Contact Email

qp@gov.ab.ca
Contact Other 780.427-4952
Toll free: 1-877-427-4088 (in Alberta)
***

Consumer Bill of Rights

The Consumer Bill of Rights outlines the protections that consumers have when buying goods or signing contracts.

On this page: Your consumer rights.

The right to be informed. The right to fair treatment. The right to take action when treated unfairly. The right to protect your interests

Alberta's Consumer Bill of Rights was developed to help businesses and consumers understand their rights and responsibilities in Alberta’s marketplace.

The bill of rights outlines how the Consumer Protection Act:
...ensures consumers are informed about products, services and transactions
...keeps consumers safe from unfair business practices
...gives access to a remedy when harmed
...ensures consumers have a right to protect their interests

The marketplace thrives when business and consumers have confidence they will be treated fairly and ethically.

The right to be informed

...You have the right to: only be charged for goods or services you requested and agreed to pay for honest advice whether a part, replacement or repair is needed.
...Be informed of the full cost of credit when entering into a credit agreement.
...Not be charged more than 10% of an estimate, to a maximum of $100.

The right to fair treatment

You have the right to be free from:
...high pressure sales tactics
...being lied to or misled about a good or service
...being taken advantage of when you cannot understand a transaction
...being grossly overcharged
...having a payment taken from you when the business does not intend to provide the good or service
...being told that a good or service will be provided within a certain timeframe when the supplier knows (or ought to know) they cannot deliver

The right to take action when treated unfairly

You have the right to:
...cancel a contract without penalty within one year if a business is found to have used an unfair practice.
...resolve a dispute through the courts and you cannot be forced into arbitration.
...make a complaint to Service Alberta.
...cancel an internet purchase or contract over $50 within seven days if a business fails to properly disclose the total amount owed or if the goods are not delivered within 30 days of the delivery date.

The right to protect your interests

You have the right to:
...the full protections of the Consumer Protection Act – you cannot waive or release your rights, benefits or protections under the Act, even if a contract says you are waiving your rights.
...refuse to pay for goods and services you did not request.
...cancel a door-to-door, pre-paid contracting, or timeshare sales contract within 10 days.
...share information about your transaction in the form of a business review.

Door-to-door sales

The Consumer Protection Act allows you to cancel a sale within 10 days of receiving your copy of the signed contract if:
...the purchase was for more than $25.
...the purchase was made in person, away from the seller's normal place of business.
...the purchase was intended primarily for your personal, family or household use.
...you have one additional day to reconsider the purchase if the last day you can cancel falls on a Sunday or statutory holiday.

You do not have to give a reason for cancellation.

Prepaid contractor

When a written contract has been solicited, agreed upon or signed at your home or at another location away from the contractor's normal place of business, the Consumer Protection Act allows you to cancel the contract up to 10 days after you receive your copy.

Time share

Under the Consumer Protection Act, you have 10 days to cancel a time share or points-based contract entered into from within Alberta. You do not need a reason to cancel. The 10-day period starts the day after you get a copy of the signed contract. You can cancel the contract by personal service, registered mail, email or fax at the address provided by the supplier in the contract. Once you cancel a contract, the supplier has 15 days to refund your money.

Resources

    Consumer Bill of Rights (PDF, 224 KB)
    Consumer Bill of Rights tip sheet

Contact

For further assistance with any of these topics, contact the Consumer Contact Centre:

Phone: 780-427-4088 (Edmonton and area)
Toll free: 1-877-427-4088 (in Alberta)
 
 
 
 

https://www.alberta.ca/consumer-bill-of-rights.aspx